Training Catalogue

Course Aim: Neighbourhood and Community housing officers can identify survivors/victims at the earliest opportunity and meet their needs as part of a safe and coordinated multi-agency response to domestic abuse.

Course Aim: Contact Centre teams can identify survivors/victims at the earliest opportunity over the phone and meet their needs as part of a safe and coordinated multi-agency response to domestic abuse.

This course enables Champions to come together and reflect on their role in embedding culture change through raising awareness about domestic abuse. The training will ask Champions to consider what actions they will take to promote a coordinated response to domestic abuse.

Aim – Housing Options teams consistently give all survivor/victims a trauma-informed and safe response.

This course is specifically for homelessness support settings and rough sleeping teams in the charity/voluntary sector

Aim: Housing teams have the skills, knowledge and tools to write case notes that support an effective response to domestic abuse.

Housing professionals can empower their customers to understand what legal tools and powers are available to survivor/victims of domestic abuse. Housing professionals should ensure that all action is survivor-led and part of a coordinated response that includes the specialist domestic abuse service.

Upskill Contact Centre teams to identify survivors/victims at the earliest opportunity over the phone and meet their needs as part of a safe and coordinated multi-agency response to domestic abuse

Upskill Contact Centre teams to identify survivors/victims at the earliest opportunity over the phone and meet their needs as part of a safe and coordinated multi-agency response to domestic abuse

Course Aim: To enable housing teams to identify coercive and controlling behaviours in abusive relationships to increase the early identification of domestic abuse

This course provides community and neighbourhood teams (eg. housing officers, ASB teams, tenancy support) the knowledge and confidence to identify domestic abuse at the earliest opportunity, increasing early identification

Housing professionals can empower their customers to understand what legal tools and powers are available to survivor/victims of domestic abuse. Housing professionals should ensure that all action is survivor-led and part of a coordinated response that includes the specialist domestic abuse service.

Aim: Housing teams have the skills, knowledge and tools to write case notes that support an effective response to domestic abuse.