Writing Effective Case Notes To Identify And Respond To Domestic Abuse

This course will give housing practitioners the skills and knowledge to write case notes that support an effective response to domestic abuse.

This course will cover:

• Why housing's case notes are integral to an effective response to domestic abuse

• What information needs to be included and on who (and why)

• How to write a good case note: the content of your case notes matter

• Why you must flag and tag domestic abuse on your CMS (separate to ASB) 

Delegate Feedback: “A great course that can develop you case recording skills. The course makes you think and reflect”

By the end of this session, delegates will be able to:

• Identify what information needs to be recorded to best respond to domestic abuse

• Consider how recording information on the perpetrator is an effective strategy to tackle domestic abuse

• Use language in your case notes that holds the perpetrator to account

• Explain the importance of adding your professional judgement to evidence coercive control

Housing practitioners who interact with customers face to face, make home visits, hold a caseload e.g.-

• housing officers/neighbourhood teams
• Housing Management/Tenancy Sustainment Officers
• Anti-Social Behaviour/Community Safety Teams
• Tenancy Support teams

If you have any questions about who should attend this training, please reach out and we can arrange a training needs chat with our friendly team.

Skills course

Please note: This is a skills course so ideally delegates will have attended domestic abuse awareness training and have good basic knowledge of coercive control and its impact on survivor/victims.

Live online training delivered via Zoom using Mentimeter

This course contains 1 Module and is 3 hours long

This includes a comfort break, space for questions and time for the delegates to evaluate and reflect after the delivery

• DAHA Delegate Pack (Includes activity workbook, key messages from training, links to films shown in the course, domestic abuse directory and toolkits)

• CPD Certificate
  

• A copy of the slides

Group Bookings

Public Sector/Statutory (Local Authorities and Housing Associations): £1500   

DAHA Member Discount: £1350

All fees are for up to 20 delegates (minimum 6 delegates to run a course).

DAHA prefer to cap attendance at 20 to ensure all delegates feel able to fully engage. However, we can accommodate a maximum of 5 additional delegates upon request. Each additional delegate will incur a fee of £75

Open Courses

£90 per delegate 

Cancellations post-agreement

Please refer to the terms and conditions before you book

Are you a DAHA member? 

DAHA membership discount on Group Bookings = 10% Accredited/Accreditation Members and 5% Affiliated Members

This course supports DAHA Members to meet the Staff Development & Support Priority Area

Standard 3: Enhanced staff learning and development

Find out more about becoming a DAHA member: HERE