Skills Courses

Housing professionals can empower their customers to understand what legal tools and powers are available to survivor/victims of domestic abuse. Housing professionals should ensure that all action is survivor-led and part of a coordinated response that includes the specialist domestic abuse service.

Aim: Housing teams have the skills, knowledge and tools to write case notes that support an effective response to domestic abuse.

Upskill Contact Centre teams to identify survivors/victims at the earliest opportunity over the phone and meet their needs as part of a safe and coordinated multi-agency response to domestic abuse