Identifying Domestic Abuse in Housing

This beginner-level course is essential for all housing officers who visit customers’ homes to increase the early identification of domestic abuse.  Housing officers have a unique opportunity to identify domestic abuse before it becomes a high-risk situation.

Delegates will consider what forms economic abuse can take and how this links with rent arrears. We will discuss noise complaints and anti-social behaviour (ASB) reports from neighbours, and how to identify domestic abuse when it is reported as ASB.

Delegate Feedback: "A good reminder not to assume a case is ASB when actually there is more going on. The case studies were useful as we could reflect in our breakout room groups and discuss different opinions"

(This Open Course has been adapted using content form the Neighbourhood and Community and Contact Centre role specific training domestic abuse training. Please do not book if you have previously attended either of these DAHA courses)

By the end of this session, delegates will be able to:

• Apply a domestic abuse lens to identify domestic abuse in a housing setting

• Recognise when Anti-Social Behaviour reports may be domestic abuse

• Act on professional curiosity and pass all concerns on to increase early identification of victim/survivors

• Neighbourhood and community teams

• Housing Officers

• Anti-Social Behaviour/Community Safety Teams

• Tenancy Support teams

• Great for new starters and Temp staff

Please note – This is a awareness course. If you have a customer facing role, DAHA recommend that you also attend training that will give you the skills, tools and confidence to ask, assess and take action when identifying and responding to domestic abuse.

If you have any questions about who should attend this training, please reach out and we can arrange a training needs chat with our friendly team.

Beginner/Refresher

Ideally, delegates will have attended basic domestic abuse awareness training to understand the dynamics and impact of coercive control. This is a beginner course to support housing teams to identify domestic abuse through a housing lens.

Live online training delivered via Zoom using Mentimeter

One Module for 3 hours

• DAHA Delegate Pack (Includes activity workbook, key messages from training, links to films shown in the course, domestic abuse directory and toolkits)

• CPD Certificate

• A copy of the slides 

Cost: £90 per delegate

Cancellations post-agreement
Please refer to the terms and conditions before you book

If you are interested in a Group Booking for your customer-facing teams, we highly recommend the  Domestic Abuse Training for Neighbourhood and Community Teams course as this will build on awareness to give teams the skills and tools to safely respond to domestic abuse and recognise risk. 

Are you a DAHA member?

DAHA membership discount on Group Bookings = 10% Accredited/Accreditation Members and 5% Affiliated Members

This course supports DAHA Members to meet the Staff Development & Support Priority Area

Standard 2: Relevant staff receive domestic abuse training that enables early identification of domestic abuse